PAYMENT POLICY
From Your Chosen Sign to a Confirmed Order
Last Updated: August 31, 2026
The payment methods shown during checkout are the methods currently available for purchases from Canvas Cove LLC.
Payment Authorization
An order normally moves into fulfillment only after payment is successfully authorized.
A bank or payment provider may independently review:
- Available funds;
- Billing information;
- Card validity;
- Authentication requirements;
- Fraud indicators.
A declined payment does not necessarily indicate a problem with our store.
Review the Sign Before Paying
Before completing checkout, please review not only the order total but also the zodiac sign and product variation selected.
For example, if you intended to purchase Scorpio but selected Sagittarius, successful payment does not automatically correct the product selection.
If you discover a selection mistake before shipment, contact us immediately.
Charges
Before payment, customers should be able to review:
- Product subtotal;
- Shipping charge, if applicable;
- Taxes;
- Discounts;
- Final total.
Canvas Cove LLC does not charge a separate standard payment-processing fee simply for using an ordinary supported payment method.
Payment Security
Never email us:
- Complete credit-card numbers;
- CVV/security codes;
- Banking passwords;
- Payment-account passwords.
Sensitive payment credentials should only be entered through the secure checkout.
Duplicate Charges
If you believe the same completed order has been charged more than once, contact us with the order number.
A temporary authorization displayed by a bank is not always the same as a completed duplicate charge.
Refunds
Approved refunds are normally returned to the original payment method.
We do not charge a separate refund-processing fee.